Refund policy

Return & Refund Policy

Returns

We offer a 30-day money-back guarantee. If you are not completely satisfied with your purchase, you can return unused and undamaged items within 30 days of delivery. To initiate a return, please contact our support team with your order number and reason for return. Items must be returned in their original packaging.

Refunds

Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed back to the original payment method within 5–7 business days.

Exchanges

If you wish to exchange an item for a different size or variant, please contact us within 30 days of delivery. Exchanges are subject to product availability.

Damaged or Incorrect Items

If you receive a damaged or incorrect item, contact us immediately with photos of the issue. We will provide a replacement or full refund as appropriate.

Shipping for Returns

Customers are responsible for return shipping costs unless the item was defective or incorrectly sent. We recommend using a trackable shipping service to ensure the item reaches us safely.

Contact Us

For any questions regarding returns or refunds, please fill out the contact form on website or reach out to us directly via email at Support@revane.us. Our support team will be happy to assist you. To help us respond as efficiently as possible, please include your order number along with a brief description of your request.